Community Partnerships Coordinator

Build Connections. Expand Opportunities. Drive Growth.

zTrip | North America's Largest Taxi Transportation Provider

zTrip is seeking an energetic and relationship-driven Community Partnerships Coordinator to help expand our presence throughout the communities we serve. In this role, you will develop strategic partnerships, strengthen community relationships, and promote transportation solutions that connect businesses, organizations, healthcare providers, and residents with reliable mobility services.

This is an excellent opportunity for someone who enjoys networking, building professional relationships, identifying opportunities, and making a measurable impact on business growth.

Benefits & Perks

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Professional Development Opportunities
• Ongoing Training and Support
• Advancement and Career Growth Potential
• Positive, Team-Focused Culture
• Opportunity to Directly Influence Company Success

Position Summary

The Community Partnerships Coordinator is responsible for developing and maintaining relationships with businesses, organizations, healthcare facilities, hospitality partners, educational institutions, and community leaders. This position plays a vital role in increasing awareness of zTrip's transportation services, generating new opportunities, and fostering long-term partnerships that contribute to ridership growth and customer satisfaction.

The ideal candidate is personable, self-motivated, and passionate about building meaningful business relationships while representing the company in a professional and positive manner.

Responsibilities of a Community Partnerships Coordinator:

Partnership Development

• Establish and cultivate relationships with local businesses, medical providers, hotels, schools, government agencies, and community organizations.
• Identify new opportunities to expand transportation services within target markets.
• Conduct outreach efforts through meetings, presentations, and networking activities.
• Promote transportation solutions tailored to customer and organizational needs.
• Develop referral sources and partnership programs that support business growth.
• Generate and qualify leads while maintaining an active pipeline of opportunities.

Community Engagement

• Represent zTrip at industry events, chamber meetings, community gatherings, and networking functions.
• Build awareness of transportation programs and available services.
• Serve as a professional ambassador for the company throughout the community.
• Participate in local outreach initiatives and promotional campaigns.
• Strengthen relationships with key stakeholders and community leaders.

Account Development & Client Relations

• Maintain ongoing communication with existing partners and customers.
• Identify opportunities to expand services within current accounts.
• Ensure customer needs are addressed promptly and professionally.
• Collaborate with operational teams to support successful service delivery.
• Build long-term partnerships that enhance customer satisfaction and retention.

Sales & Growth Initiatives

• Assist in developing strategies to increase market penetration and brand visibility.
• Support promotional initiatives aimed at attracting new clients and riders.
• Monitor market trends and identify emerging opportunities.
• Contribute ideas that help improve customer acquisition and retention efforts.
• Support company growth objectives through proactive outreach and relationship management.

Administrative & Reporting Responsibilities

• Document outreach activities, partnership opportunities, and customer interactions.
• Maintain accurate contact records and activity reports.
• Track performance metrics and business development progress.
• Prepare summaries and updates for leadership regarding partnership growth and community engagement efforts.
• Support special projects and strategic initiatives as assigned.

Qualifications of a Community Partnerships Coordinator:

Preferred Experience

• Experience in business development, community outreach, account management, sales, customer relations, marketing, or a related field.
• Strong networking, presentation, and relationship-building abilities.
• Exceptional verbal and written communication skills.
• Comfortable engaging with business owners, decision-makers, and community leaders.
• Highly organized with strong time-management skills.
• Ability to manage multiple projects and priorities independently.
• Proficiency with Microsoft Office and CRM platforms.
• Valid driver's license required.

Core Competencies

Successful candidates will demonstrate:

• Outstanding interpersonal and relationship-building skills.
• Professionalism and confidence in public-facing environments.
• Strong communication and active listening abilities.
• Goal-oriented and motivated approach to achieving results.
• Self-direction and initiative.
• Strong organizational and follow-up skills.
• Ability to identify opportunities and create meaningful partnerships.
• Passion for serving the community and supporting business growth.

Why Join zTrip?

• Help expand transportation access within the communities we serve.
• Build valuable relationships with local businesses and organizations.
• Make a direct impact on company growth and community engagement.
• Work for an industry leader committed to innovation and service excellence.
• Join a collaborative team that values initiative, professionalism, and results.
• Enjoy long-term career growth opportunities within a growing transportation organization.

Position Objective

The Community Partnerships Coordinator is responsible for strengthening zTrip's presence within the community by developing strategic relationships, identifying growth opportunities, and promoting transportation solutions that meet the needs of businesses, organizations, and residents. This role contributes directly to increased ridership, customer satisfaction, and the continued growth of the company.